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This 160x160 px banner is for rent!

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More about featured ads... ID: 1570059
 
Date added: 03-02-2017

Hotel Operations Supervisor- Marriott Hotels (170004UY)

Category: Employment & Jobs


It s a powerful feeling to belong. It s inspiring people to do more than they thought they could. It s leading the way by rolling up your sleeves to accomplish a common goal. It s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you join us. The Cleveland Airport located at 4277 West 150th Street Cleveland OH 44135 is currently hiring a Hotel Operations Supervisor. Hotel Operations Supervisor Responsibilities include Promote staff engagement and team work to provide optimum service so that guest needs are met in the Rooms and Food & Beverage operations. Within Food and Beverage operations Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Inspect storage areas for organization use of FIFO and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability service safety and well being of guests. Complete work orders for maintenance repairs. Within Guest Services and Rooms operations Inspect public areas restrooms fitness center pool area offices and service areas after being cleaned by Housekeeper to ensure quality standards are met. Arrange turndown for VIPs any package inclusive rates etc. Communicate additions or changes to the assignment sheets to staff (e.g. Housekeeping) as they arise throughout the shift. Monitor the notations in MARSHA and clear all exceptions. Keep records of Marriott Rewards enrollments and Front Office incentive programs. Review and maintain all Market Rate Codes. Complete designated cashier and closing reports in the computer system. Review shift logs daily memo books and document pertinent information in logbooks. Process guest check-ins and promote room up-sales. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g. Health Club Retail Shop) are scanned and charged to room. Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees and serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Follow all company and safety and security policies and procedures report accidents injuries and unsafe work conditions to manager and complete safety training and certifications. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and or cost-savings. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested. To submit your application for this job please go to s marriott.taleo.net careersection 2 jobdetail.ftl job 170004UY Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines DiversityInc Great Places to Work Institute and the CRF institute among others. Visit our newsroom to learn more news.marriott.com Connect and network online with us FacebookTwitterLinkedInWeiboMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
Seller: Rhonda Jones Send message to the advertiser!

Location: UNITED STATES, Cleveland Map - UNITED STATES, Cleveland

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