Operations Specialist - Collections - 22007690

Equal Opportunity Employer Minority Female Disability Veteran Waste Management (WM) a Fortune 250 company is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence professionalism and financial strength. WM serves nearly 25 million customers in residential commercial industrial and municipal markets throughout North America through a network of collection operations transfer stations landfills recycling facilities and waste-based energy production projects.I. Job Summary Provides clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations including recording and reporting data.II. Essential Duties and Responsibilities To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Assists in troubleshooting and resolving safety service and operational issues. Creates distributes and closes-out customer tickets on a daily basis. Maintains and distributes department related information on a daily basis. Communicates with other supervisors and managers about operations and or dispatch issues. Completes and maintains a variety of reports as directed by the department manager. Uses software tools to manage a variety of tasks such as procurement time and attendance safety incidents and contract labor. Assists with data collection and reporting required for incentive pay programs. Assists with the processing of payments and other financial tasks as necessary. Assists in the implementation of operational projects as needed. Communicates with customers about service issues as needed. Communicates with employees about scheduling and work assignments as needed. May enter and maintain Service Machine SMART data on a daily basis. Performs other duties as assigned.III. Supervisory Responsibilities This job has no supervisory duties.IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.A. Education and Experience Education High school diploma or G.E.D (accredited) Experience Zero (0) to four (4) years previous experience (in addition to education requirements)B. Certificates Licenses Registrations or Other Requirements None required.C. Other Knowledge Skills or Abilities Required None required.Benefits At Waste Management each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site. Please apply now on the site below or call 877.220.5627 to speak with a Waste Management recruiter today s wmtalent.taleo.net careersection ex jobdetail.ftl job 22007690 Equal Opportunity Employer Minority Female Disability Veteran

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