Strategic Implementation Engineer Rheonix Inc. Ithaca NY.Work with the sales team to turn purchase orders into implementation plans for instrument deployment. Manage customer interaction for site installation set up delivery & installation. Coordinate with Rheonix engineering and science departments to conduct customer training & initial run support. Make initial supply order recommendations and deliveries. Perform customer follow-up after installation and understand verification strategy. Review and approve service reports. Work with quality to track and trend customer complaints. Provide feedback design changes to the engineering group based on customer requests interactions. Optimize and develop engineering solutions for current and future projects. Troubleshoot as needed. Travel as required up to 25%.Requirements Master s degree in Biomedical Mechanical or Systems Engineering or related. Send resume to Rheonix Inc. Human Resources 10 Brown Road Ste. 103 Ithaca NY 14850.
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