Live Fully at Marriott International 1 Leader in HospitalityAt Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The Irvine Marriott located at 18000 Von Karman Ave Irvine 92612 is currently hiring a Sales Executive - HSO.Responsibilities include Drives revenue to achieve Hotel s topline goals for each of their represented hotels by proactively soliciting all business segments to include new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS DOSM) and works closely with the hotel General Managers focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.CANDIDATE PROFILEEducation and ExperienceRequired High school diploma or GED 2 years experience in the sales and marketing guest services front desk or related professional area.OR 2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major no work experience required.Preferred 4-year college degree previous experience in proactive lead generation in hospitality and sales discipline knowledge of property-specific business segments (e.g. group catering transient) knowledge the hospitality industry. CORE WORK ACTIVITIESManaging Sales Activities Works with Property Sales Leader (ASL or DOS DOSM) in identifying the top accounts of each stakeholder hotel determine account deployment structure identify key buyers within each account and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. Assist Property Sales Leader in identifying share shift targets. Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. Manages daily Status Change reports to help close on hotel business. May work with Local Sales U.S. Account Sales GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. Provides property support by coordination and executing property internal mining efforts to assigned hotels Solicits new business from non-deployed small business accounts reader boards and leads sent through internal referral mechanisms. Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. Utilizes internal lead referral tools (e.g. eProspecting Portal) to solicit new business opportunities and contacts. Ensure Hotel has property lead generation program to identify new business. Re-solicits non-deployed realized opportunities including turndowns lost opportunities and actualized business when appropriate. Drives customer satisfaction through daily interactions (e.g. solicitations re-solicitations account calls site inspections new business calls face to face activities etc.). Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator Resource as appropriate. (e.g. lunch and learns social hours company of the month activities local industry events Convention and Visitors Bureau (CVB) Activities etc.). Conducts site inspections for customer accounts as appropriate. Maintains complete and up-to-date lead information on each account in CI TY SFA Web and EMPOWER to verify accurate reporting and customer base information. Qualifies and maintains customer s long-term business potential and refers customers to market field hotel or national sales office as required. Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI TY SFAWeb. Leverages MI Leads for Out of Org Non-Deployed Accounts. Presents stakeholder hotel benefits and features based on customer needs. Understands and utilizes all business processes written in support of the sales organization. Utilizes negotiation skills and creative selling abilities to uncover new business. Uses all information systems (e.g. CI TY SFA Web MRDW MarRFP-SAPP Hoteligence Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. Understands the overall market (e.g. competitors strengths and weaknesses economic trends supply and demand etc.) to sell effectively against the competition. Communicates trends opportunities and market changes to appropriate parties as needed. Leverages all available sales channels (e.g. marriott.com group and transient intermediaries field sales worldwide reservation offices etc.) to optimize sales revenues. Understands and actively utilizes company marketing initiatives incentives to convert cold leads to warm leads. Tracks weekly activities and relationship to revenue and room night production. Sets day-today priorities to complete assigned responsibilities Actively participates and contributes to Sales Strategy Meetings as appropriate. Adjusts to significant variation in daily workload through independent prioritization. Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads. Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. Performs other duties as appropriate. Building Successful Relationships Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. Participates in community and hotel networking events (e.g. Rotary Clubs RI Social Hours Chamber of Commerce etc). Visits neighborhood target and local small business accounts and coordinate follow up efforts. Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales Account Sales and Global Sales) to establish coordinated sales efforts that are complementary and not duplicative. Handles customer care issues and as necessary refers them to the appropriate owner. Supports the company s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience. Services customers to obtain and grow share of the account. Executes and supports the company s customer service standards. Engages in property related events that support the development of new accounts (e.g. General Manager (GM) Reception Concierge Level hospitality etc.). Performs other duties as assigned to meet business needs. Apply now at s jobs.marriott.com marriott jobs 22120695 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others.Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramVisit www.marriott.com careers to learn more about our workplace culture and career opportunities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels Marriott International s flagship brand with more than 500 global locations is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels you will help keep this promise by delivering premium choices sophisticated style and well-crafted details. With your skills and imagination together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .
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