front desk agent

front desk agent

Courtyard & Residence Inn by Marriott is currently seeking 3 front desk agents.Location Dartmouth NS B3B 0N4Salary 15.5 hour3 vacanciesTerms of employment Permanent employment Full time 30 to 40 hours weekLanguages EnglishEducation Secondary (high) school graduation certificateExperience 1 to less than 7 monthsWork setting Hotel motel resortPersonal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team playerComputer and Technology Knowledge Multi-line switchboard Word processing software Database software Computerized bookkeeping system Central reservation system (CRS) Spreadsheet InternetTasks Register arriving guests and assign rooms Process group arrivals and departures Take cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Exchange foreign currency Process guests departures calculate charges and receive payments Balance cash and complete balance sheets cash reports and related forms Maintain an inventory of vacancies reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing filing photocopying) Answer telephone and relay telephone calls and messages Assist clients guests with special needs Handle wake-up calls Perform light housekeeping and cleaning duties Provide customer serviceSecurity and safety Criminal record checkTransportation travel information Own transportation Public transportation is not availableWork conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressureHow to apply By email jason.brown(at)courtyarddartmouth.com