Laundry Manager - The Westin - (22106874)

Live Fully at Marriott International 1 Leader in HospitalityAt Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The Westin Galleria Houston located at 5060 W Alabama St Houston TX 77056 is currently hiring a Laundry Manager.Responsibilities include Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash dry and iron linen for both guest rooms and Food and Beverage Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education and Experience High school diploma or GED 2 years experience in the laundry housekeeping or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets Managing day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Communicating the importance of safety procedures detailing procedure codes ensuring employee understanding of safety codes monitoring processes and procedures related to safety. Comprehends budgets operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws regulations or standards. Supervises daily Laundry shift operations and ensures compliance with all policies standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies equipment tools and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques supplies and equipment. Leading Discipline Teams Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example. Encouraging and building mutual trust respect and cooperation among team members. Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skills. Recruiting interviewing selecting hiring and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members ensures employee recognition is taking place on all shifts. Apply now at s marriott jobs 22106874 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others.Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramVisit careers to learn more about our workplace culture and career opportunities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. At Westin we are committed to empowering the well-being of our guests by providing a refreshing environment thoughtful amenities and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests well-being and we re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best and they appreciate our supportive attitude anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you re someone who has is positive adaptable and intuitive and has a genuine interest in the well-being of others around you we invite you to discover how at Westin together we can rise.



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