Dispatcher

Dispatcher

Job DescriptionReceive requests for emergency assistance or service and contact ambulances police and fire departments tow-trucks and utility crews Process and transmit information and instructions to coordinate the activities of vehicle operators crews and equipment using a variety of computer-aided communications and dispatching equipment Dispatch personnel according to written schedules and work orders or as required by emergency situations Advise vehicle operators of route and traffic problems such as construction accidents congestion weather conditions weight and size restrictions and other information Operate radio equipment to communicate with ships aircraft mining crews offshore oil rigs logging camps and other remote operations Monitor personnel workloads and locations Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately Maintain computer and manual records of mileage fuel use repairs and other expenses and generate reports. Employment RequirementsCompletion of secondary school is required. Police and emergency dispatchers and other radio operators usually require provincial radio operator s certificates. Police and emergency dispatchers are required to complete formal on-the-job training. Other dispatchers usually undergo some informal on-the-job training. Wages 24 per hour4% percent vacation pay 10 days