PR 1399013Operations Supervisor

PR 1399013Operations Supervisor

WE ARE PEOPLEREADY Staffing. It s what we know. Because we ve been providing staffing solutions putting people to work for nearly 30 years. Whether you re looking for work or you re seeking workers for your business PeopleReady is the North American leader in the industrial and on-demand staffing space. The PeopleReady located at Taunton Massachusetts 2780 is currently hiring a PR 1399013 Operations Supervisor Job Description Operations Supervisor PeopleReady ofTaunton MA is now hiring Operations Supervisors Assists the Site Operations Manager with the planning organizing and directing of operational and soft service lines to achieve the facility objectives while working within the client and ISS corporate standards of quality. Operational and soft service activities include janitorial dishwashing cart attendants and other activities as determined by the Site Operations Manager. Interfaces with direct reports necessary vendors and local stakeholders as required. This role focuses on executing and optimizing operational and Soft Services team responsibilities to ensure seamless reliable and efficient delivery of services. A major emphasis of this position will be to communicate with team members consistently and provide oversight of the team accordingly to ensure necessary coverage during business hours for all operational and soft service lines. This candidate must drive safe service excellence and customer experience at their respective working location. Apply today and you could start as soon as this week. As a PeopleReady associate you ll benefit from Connections and experience with some of the top companies in your area Great benefit package options Get matched to jobs quickly Competitive pay and steady schedule The ability to see your schedule and track your hours right from our easy-to-use app JobStack Pay Rate The pay rate for this job is 38 hour What you ll be doing as a Operations Supervisor Highly visible and typically the first point of contact for operational and soft service team members and second point of contact for local customers be the first point of contact when the Site Operations Manager is not present. Lead and provide support to the team to ensure the facility is clean free of trash and without safety concerns restrooms are to be stocked 100% of the time during store operating hours Lead and provide support to the team to ensure the dishwashing and food areas are clean available organized and compliant with all safety or health codes. Lead and provide support to the team to ensure the site interior shopping tools maintain appropriate inventory levels as well as encourage safe and efficient outdoor working for cart collection availability this includes appropriate disinfection methods. Lead by example and work directly with site employees to quality control our services cover shifts as required to ensure service line continuity. Communicate with on-shift and off-shift site operational employees to ensure no gaps in coverage in operational or soft service lines during store operating hours. Coach and encourage the team to have the knowledge confidence and empowerment to make decisions that have a great customer experience outcome. Monitor performance against agreed goals adapt and act when required and analyze customer concerns meet KPIs SLAs. Partner with Site Operations Manager to complete any root cause analysis to make future improvements as needed. Monitor operational service lines to identify efficiencies and gaps to develop actions to improve customer experience. Assist with the hiring onboarding and training of Operational and Soft Service team members. Drive a culture of proactivity and contribute in a positive way to the facility operations to effectively prevent or address potential problems Lead Team Board (all hands) meetings on-site in partnership with Site Operations Manager Advise the Site Operations Manager on decisions relating to the facilities operations and performance Ensure all health and safety requirements are established and followed by on-site staff and sub-contractors Manage general activities related to enhancing work performance and providing services in a safe and efficient manner Promote responsibility for safe and controlled work environments Support parking lot management on any applicable peak shopping day Available shifts Shift Timings -1st Shift (Day) 2nd Shift (Evening) andWeekends Job requirements Strong work ethics Background check required Ready to take control of the way you work Complete our application to join the PeopleReady team today. TIER1