Broadband Specialist I 11348

Broadband Specialist I 11348

Broadband Specialist I 11348 For Immediate Consideration Please Apply online (at) s chj.tbe.taleo.net chj04 ats careers requisition.jsp org MEDIACOMCC& cws 1& rid 11348 General Responsibilities As a Broadband Specialist I (Field Technician) you will be primarily focused on new installations of our cable television and broadband services. You ll drive a company van go into customer homes and represent Mediacom every day to our customers. You ll also learn and perform a variety of duties including installation changes of service additional outlet installation disconnection of service payment collection and any special requests customers may have in regard to installation. Specific Responsibilities Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings including pre-wired units. Performs new connects reconnects requested and non-pay disconnects adds outlets installs and or removes converts performs upgrades and downgrades of service. Analyzes picture quality and judges acceptability of picture delivered following installation of cable service. Manipulates connectors fasteners and wire and uses hand tools. Uses customary CATV hand and power tools in performance of job duties. Completes appropriate paperwork functions as prescribed by system management. Reads signal levels through use of field strength meter adds and subtracts levels in installation problems installs connectors on different types of drop cable maintains proper clearances installs tap-off devices. Climb poles with proper equipment (safety belt safety strap and climbers) ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder) Works within limited confines such as crawl spaces. Properly uses stores and maintains a VOM or DMM to check for open or short on line as well as AC and DC voltages. Reads general drop system layouts from blueprints. Inform customers of FCC Rules and Company policies as they pertain to customers. Drives Company vehicles in performance of job duties uses bucket truck. Generate additional company revenue through effective sales techniques and by offering information about product options sales campaigns and promotions. Performs other duties such as clean-up and salvage of wrecked out materials provides general assistance to other employees as directed. Experience Skills Entry level 0 to 18 months experience. High school diploma or GED required. Trade school training preferred. Valid driver s license satisfactory driving record required. Ability to interpret and correctly fill out various work order forms provided by the Company. Ability to interact with customers and co-workers ability to communicate verbally. Good written and oral communication skills. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours including evenings weekends holidays and overtime as required. Benefits You ll get formal training company vehicle company uniforms tools netbook cell phone health dental vision generous discounts on services education reimbursement 401(k) with company match pay increases through self-guided study and more Mediacom Communications is an Equal Opportunity Affirmative Action Employer. We consider applicants without regard to race color religion age national origin ancestry ethnicity gender gender identity gender expression sexual orientation marital status veteran status disability genetic information citizenship status or membership in any other group protected by federal state or local law.For Immediate Consideration Please Apply online (at) s chj.tbe.taleo.net chj04 ats careers requisition.jsp org MEDIACOMCC& cws 1& rid 11348