Here s To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard you ll ensure guests have a smooth productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.The Courtyard Albuquerque Airport located at 1920 Yale Boulevard Albuquerque NM 87106 is currently hiring a Guest Service Representative. Guest Service Representative Responsibilities include Organize confirm process and conduct all guest check-ins check-outs room reservations requests changes and cancellations. Secure payment verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift secure bank. Process all payment types adjustment vouchers paid-outs correction vouchers and miscellaneous charges provide change. Notify Loss Prevention Security of any guest reports of theft. Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s marriott.taleo.net careersection 2 jobdetail.ftl job 17002V47 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
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