customer service represenitive

Ravn Thomas 3653 Merrick Way Apt 3AIndianapolis IN 46222Cell 317-719-1865E-Mail twomuchdance(at)gmail.comCareer OverviewI am a highly enthusiastic customer service professional with [4] years client interface experience. I have great computer skills and also a great peoples person. I m also dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.Core StrengthsComputer skillsTyping skillsStrong organizational skillsAdaptive team playerCommunication skillsActive listening skillsSharp problem solverEnergetic work attitude AccomplishmentsCustomer AssistanceWorked with company systems such as Live Support and diligently completed all assigned tasks working overtime as needed. Multi-taskingCashiered with two cash registers at once in tandem to maximize customer flow.Customer InterfaceGreeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations product promotions and orders. Work ExperienceMarch 2007 to August 2007Wendys Indiuanapolis INCashier My responsibilities where to take the customers order and their payments for their food. We had to have the customers orders out within 60 seconds from when the car pulls up to the window. I received the employee of the month 2 months in a row due to my performance. They had me train 3 new employees quarterly. Cross-trained and provided back-up for other customer service representatives when needed. August 2008 to July 2009 White Castle Indianapolis IN Cashier The responsibilities for my job title was to take the customers order and receive there payment. I also had to help the other workers with anything they might have to do so we can get the customers their food in a decant time period. I received employee of the month and also received a raise for my outstanding work ethics. I left White Castle because i had a premature child that required all my time. January 2010 to July 2012Stericycle Indianapolis INCustomer Service Rep. My responsibilities where to answer inbound calls from customers and make outbound calls if needed. I would have to enter the data that was told to me and also take notes on certain conversations. I would help customers with certain questions and concerns. I also was promoted due to my work ethic and my dedication to my job. I left because i didn t like the kind of work environment the facility was turning into. August 2012 to April 2013Centerplate Indianapolis INCashier Server Worked as a team member performing cashier duties product assistance and cleaning. Collected customers payment and also clean the caf e so it looks nice and neat for the customers. After my first shift was complete i would go downstairs and start setting up for wedding s receptions business meeting s and etc. I would decorate and also serve the people their salad dinner and dessert. Once the event was over our responsibilities where to clean off the tables put chairs and table cloths back where they belong. I no longer work there due to our company contract ending. June 2013 to January 2014 Worked as a receptionist at little blessings in Columbus Ohio. My dudties were answering phones checking children in checking children out collecting payments and sceduling appointment for parents who are interested in the daycare .Educational Background2011 North Central Indianapolis INHigh School Diploma Continuing education in Teaching

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