It s a powerful feeling to belong. It s that moment you feel truly and completely yourself. It s working with a team you call family. At Gaylord Hotels we know that when you feel at home you ll make our guests feel at home. And it s why so many of our STARS come for a job but stay for a career. If this sounds like the place for you join us.Gaylord Texan Resort & Convention Center located at 1501 Gaylord Trail Grapevine TX and 76051 is currently hiring a Group Spa Sales Coordinator.Responsibilities include Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing copying). Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g. brochures promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter retrieve reconcile and verify information (e.g. commissions leads third parties) in software involved in the sales process. Answer guest questions about property facilities services (e.g. hours of operation rates and room types packages promotions entertainment restaurants special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To submit your application for this job please go to s marriott.taleo.net careersection 2 jobdetail.ftl job 15000T8Y To search all jobs or learn more about careers with Gaylord Hotels www.marriott.com careers Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines DiversityInc Great Places to Work Institute and the CRF institute among others. Visit our newsroom to learn more news.marriott.com.
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