RESIDENTIAL/OFFICE CLEANER - Compensation: 15-20 HR

This letter is to express my interest in a position Based on my skills and experience I am confident that I would be a great addition to your team. I attached my resume that highlights my ability knowledge expertise With the hopes of your consideration. I am reliable punctual detail oriented trust worthy hardworking. I assure you will be pleased with my performance. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. (HOME)646-368-9269 (CELL)347-963-1795 I would appreciate the opportunity to review my qualifications in more detail. Sincerely CARMEN TORRES Carmen Torres Telephone 646-368-9269 Email ladyspice39(at)yahoo.com OBJECTIVE To obtain a challenging position where my diversified skills and leadership abilities can be maximized. EXPERIENCE Crystal Clean New York NY 09 16 2010-2011 Housekeeping Carried linens towels toilet items and cleaning supplies using wheeled carts. Cleaned rooms hallways lobbies lounges restrooms corridors elevators stairways locker rooms and other work areas so that health standards are met. Emptied wastebaskets emptied and cleaned ashtrays and transported other trash and waste to disposal areas. Replenished supplies such as drinking glasses linens writing supplies and bathroom items. Dusted and polished furniture and equipment. Swept scrubbed waxed and or polished floors using brooms mops and or powered scrubbing and waxing machines. Nygard International New York NY 07 2009-11 2009 Radio City Music Hall New York NY 11 2008-01 2009 Subway Subs Restaurant Quisnos Subs Restaurant New York NY 04 2007-01 2008 Custodian Serviced cleaned and supplied restrooms. Gathered and emptied trash. Followed procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures. Mixed water and detergents or acids in containers to prepare cleaning solutions according to specifications. Beacon Theater New York NY 11 2008- 01 2009 Porter Washed dishes when necessary. Swept and mopped. Cleaned kitchen when necessary. Washed windows and walls. Greeted guests and seated them at tables or in waiting areas. Assigned patrons to tables suitable for their needs. Inspected dining and serving areas to ensure cleanliness and proper setup. Received and recorded patrons dining reservations. Macis inc. New York NY 04 2007-01 2008 Customer Service Representative Conferred with customers by telephone or in person in order to provide information about products and services to take orders or cancel accounts or to obtain details of complaints. Kept records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions taken. Resolved customers service or billing complaints by performing activities such as exchanging merchandise refunding money and adjusting bills. Determined charges for services requested collect deposits or payments or arrange for billing. Completed contract forms prepare change of address records and issue service discontinuance orders using computers. . EDUCATION Berkley College New York NY 09 2010-2011 Major Criminal Justice College of New Rochelle Bronx NY 09 2000-06 2003 Major Social Science SKILLS Bilingual English and Spanish with effective communication skills. Computers Microsoft Word Internet HTML. Able to work in an environment as a team player. REFERENCE Furnished upon request

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