Division Entity West Division Job Overview Responsible for providing technical support for Comcast high speed internet problems via phone email and or instant messaging. Troubleshoots hardware and software issues and communicates with helpdesk to resolve complex issues problems. Provides technical assistance to insure a positive customer experience. Ensures adherence to the Comcast Quality Experience (CQE). Works with moderate supervision guidance.Is accountable for individual results and impact on team. Training Begins September 16 2013 Tasks - Provides a full range of customer service for Comcast high speed internet product in a prompt efficient and professional manner. - Advances troubleshoot PC browser e-mail personal webpage connectivity firewall router hub problems and provides...read moreApply NowCompany
Category: Employment & Jobs
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