William Mattar P.C. is a growing law firm whose focus is auto Injury. The firms home office is located in Williamsville NY servicing areas in buffalo Rochester Syracuse and Albany. William Mattars culture is constructed around providing the firms clients with renowned customer service. Position overview The Client Service Representative for the Intake Department handles the initial contact with new or prospective clients. The Intake Department begins the process of creating a case file and seamlessly transitions this through to the attorney and paralegal staff. Critical functions Extend outstanding customer service to clients Establish and maintain professional relationships with attorneys colleagues and management Effectively utilize case management software to create the initial case file for all new and prospective clients calendar meetings document all work case expenses and payments...
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