The Community Operations Manager has responsibility for managing a core group of Loan Processors Community Operations Specialists and Underwriters by overseeing day to day operations ensuring exceptional customer service and compliance with policies procedures and regulations. With minimal manager guidance the incumbent is responsible for overseeing a team of employees in an environment performing functions of high levels of complexity risk and technology. Operational Effectiveness Manage mortgage loan pipeline on a daily basis and assign daily weekly and monthly goals to exceed SLAs. Ensure Service Level Agreements and or quality measures are met by respective team. Respond to and resolve all...read moreApply NowCompany
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