Inside Parts Counter Sales

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Ordering and processing customer parts requests by walk-in email and telephone customers Maintaining and managing inventory Accurate and timely data entry for parts purchasing receiving customer debit credit inventory counts and shipping & receiving Answer customer calls identify parts and provide reasonable technical support to clients in a prompt and professional manner Maintain parts processing and filing of invoices and other documents that pertain to daily job functions Receive unload and put up parts shipments Assist in returning cores and warranty consideration parts Reconcile invoices and purchases Oversee and assist with physical counts of the inventory Provide all necessary reporting for inventory adjustments between physical and computer records Maintain a clean and orderly parts area and warehouse Assist service and sales departments as needed SKILLS REQUIRED Clerical - typing filing data entry basic spreadsheet e-mail fax Organizational organize and prioritize tasks work on a schedule with deadlines Excellent verbal and written communication skills Proven Customer relation skills Attention to detail and follow-up Relationship Building - ability to work well with others in different job positions customers and vendors Mechanical Aptitude - broad knowledge of heavy truck bodies REQUIREMENTS HS Diploma or equivalent required Minimum 2 years previous Counter Sales Experience Experience utilizing Microsoft Office Experience with electronic parts inventory system Excellent interpersonal and customer service skills Effective communication skills (written oral) Ability to prioritize duties and exhibit initiative Excellent organizational skills General knowledge heavy trucks Bi-lingual candidates (English Spanish) and candidates with prior heavy truck parts experience preferred Equal Opportunity Employer and a Drug Free Workplace.

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