Bilingual Account Operation Manager (AOM)

URGENT Please read the job description below. If this interests you please send a MS-Word version copy of your resume (ASAP) along with your salary expectations first available date and a telephone contact number E-mail to nicoleta(at) Please put the job title as your subject line The recruiter in charge of this role is NicoletaAFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s ApplyOnline teamrecruiter.web tt JD& jobId 008392 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is a well-established printing and consulting company situated in Valcourt QC. They are looking for a Bilingual Account Operation Manager (AOM) This is a seven (7) months contract with high possibility of extension. Job Description Must Have Bilingual English and French Advanced Level in Excel Skills Requirements Works well in Team Environment Group Presentation Skills Budgeting Skills Business Writing Skills Organizational Skills Project Management Communication Skills Essential Functions The primary role of the Bilingual AOM (Account Operations Manager) is to provide excellent on-site services delivering a high level of customer service satisfaction employee satisfaction and the successful operation of the site. MAJOR RESPONSIBILITIES The Account Operations Manager is responsible for assisting the Client Delivery Manager (CDM) by planning directing and coordinating the total operations of the account(s) Monitors daily operations to ensure contract requirements are met keeps abreast of major situations affecting service to the customer and ensures all aspects of customer satisfaction. Responsible for short-term and long-term planning as well as P& L and operating budget preparation. Assists CDM in generating revenue and seeking additional business opportunities. Oversees the delivery of contracted services according to contract terms as well as the customers satisfaction with those services. Establishes and sustains business relationships between company and the customers management team. Leads the extended account team in identifying and delivering value to the customer. Advises the customer of contract deliverables and on information technology business strategy with the goal of improving the success of the customers business operation Applies advanced knowledge of trends in the marketplace and at customer locations and can project implications for company sites. Represents the company with authority to deliver on company commitments. Works closely with CDM to integrate company resources as required to meet customer requirements. Management of site Sr. Account Specialists and AA s and inspect Human Resource Management selection training and career progression at sites and adherence to policy. Required Skills Demonstrated leadership skills high energy and team motivator. Must have sound people skills dealing with clients and leveraged support teams face-to-face by phone and by email communications. Profit focused and accountable for results strong business and financial acumen. Superior knowledge in company s general system business processes both site and head office. Superior knowledge of company s products & services Exceptional planning and organizing skills Excellent written and verbal skills Good problem solving and financial skills (strong inquisitive mind) Strong self-initiative and results orientation Systems understanding or networked document solutions (i.e. electronic print on demand internet solutions) Comfortable dealing at customer executive levels Education University Degree College Diploma Lean Six Sigma Yellow Belt certification Experience Successful client relationship development experience Project Management experience Cost reduction and revenue management experience Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at in the Candidate section. We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone email. You are encouraged to register with us in our database to be considered for future positions available. Have a great day. ......At we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas IT Finance Admin Sales Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at CAMSC and ACSESS certified ..All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing



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