Executive Assistant Manager-Rooms

Executive Assistant Manager-Rooms

Executive Assistant Manager-Rooms We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And by leading a team that never forgets we re creating guests for life.The Ritz-Carlton New Orleans located at 921 Canal Street New Orleans LA 70112 currently has the following opportunity Executive Assistant Manager-Rooms (14001661) Functions as the strategic business leader of the property s Rooms department. Responsible for planning developing implementing and evaluating the quality of property s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand s standards targets customer needs ensures employee satisfaction focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment to the owner and company.CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major 4 years experience in the guest services front desk housekeeping sales and marketing management operations or related professional area. OR 4-year bachelor s degree in Business Administration Hotel and Restaurant Management or related major 2 years experience in the guest services front desk housekeeping sales and marketing management operations or related professional area.CORE WORK ACTIVITIES Leading Rooms Team Champions the brand s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates specials and promotions at the residence. Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory.Managing Profitability and Revenue Goals Analyzes service issues and identifies trends. Works with Rooms team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews and audits expenses (e.g. departmental divisional profits payroll expenses rooms expenses cost per occupied room previous day s occupancy and room revenues). Conducts weekly meetings with divisional managers and review all information pertinent to the week s business. Prepares monthly quarterly and yearly Rooms Division financial forecasts. Prepares annual capital expenditures report. Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy and rate wages and controllable expenses. Compares budgeted wages to actual wages coaching direct reports to address problem areas and holding team accountable for results. Relocation assistance may be provided. We invite you to learn more about this position and apply at s marriott.taleo.net careersection 7 jobsearch.ftl lang en Connect with us on social media to keep up to date on The Ritz-Carlton news learn more about our culture and engage with the Careers team on Facebook. www.facebook.com marriottjobsandcareers www.linkedin.com company ritz-carltonJoin The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.Application URL www.aplitrak.com adid YWtzaGF0LmNoYW5kaGEuMzE3MjguNjQ5NkBtYXJyaW90d C5hcGxpdHJhay5jb20