Customer Service

NANCY MARIE CARDENAS SKILLS AND ABILITIES Multi-lingual English and Spanish Excellent Customer Service Computer and Internet Savvy Microsoft Office Very Responsible and Hardworking Friendly Courteous and Good Attitude Adaptability and ability to work under pressure Phlebotomy Vital Signs EKG Injections American CPR and 1st Aid Certified Medical Terminology Record Keeping WORK EXPERIENCE Goodwill Career Resource Center Panorama City CA Office Assistant March. 2014 to Present Greet center visitors and participants enroll new participants assist participants with job search and resume building. Perform general office duties such answering phone calls and direct calls to appropriate parties or take messages make follow up calls to participants filing faxing scanning copies create files for participants. Open sort and distribute incoming correspondence including faxes and email. Prepare and create spreadsheets input participant details into database....

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