Jr. Customer Service Engineer

NCE Computer Group a global service provider specializing in Data Center Service and Repair solutions is looking to strengthen our US Service Team. Since its inception in 1981 NCE has prided itself in delivering superb customer service covering a vast array of equipment while emerging as a leader in the Data Storage and Server repair industry. We are searching for entry level Jr. Customer Service Engineers in Shoreview MN and surrounding area. To apply for this positions you must have a valid driver s license and proof of automobile insurance. You must be available to work nights and weekends as needed. For immediate consideration please submit a current resume which includes your full name address phone numbers and email address with salary history that clearly demonstrates the following job requirements - Minimum educational requirement of a H.S. Diploma or GED equivalent - General Mechanical and Electrical knowledge and experience - Technical knowledge and experience with SUN DELL IBM and HP Servers a plus - Excellent oral and written communication skills required - Ability to multi-task and maintain priorities - Must be able to lift a minimum of 50 pounds - Must be a self-motivated team player and able to immediately contribute to a fast paced deadline intensive environment - Proficiency in Windows based applications WORD and EXCEL - Must have an insured vehicle possess a valid driver s license and a good driving record - Must be able to pass a drug and background check - Must be able to work weekends shift and or rotational schedule as required - A N and Server Certification a plus - Candidate must be able to pass a Background & Drug Test. Responsibilities - Provide server installation and configuration - Provide onsite service to meet 24x7 SLA - Provide Documentation for testing activities - Provide Documentation for assigned projects - Identify and coordinate all NCE customer service related activities and objectives with assigned customer base - Establish and grow effective service relationships with assigned customer base - Additional duties as assigned This is a full-time job with benefits.

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