Sprint - Store Manager

Sprint - Store Manager

United Cellular Inc. Asst Store Manager Store Manager Directs supervises and coordinates activities involved in assigned store as directed by Area or District Manager. Ensure that all sales transactions reporting requirements and administrative tasks are completed in a timely manner. Sells merchandise to individuals in a company designated store or kiosk and has management responsibility over the store. This position will report to and assist the Area Manager or District Manager and on an as need basis to the Regional Manager and other Corporate Management in daily sales at the store location assigned. Areas of responsibility duties include but are not limited to Greets customer on sales floor and determines make type and quality of merchandise desired by consistently utilizing the Customer Analysis Sheet (CAS). Achieve customer satisfaction standards by maximizing the customer s experience and the store s revenue by managing the process of direct selling to customers. Train and develop all sales associates to ensure consistency and that staff is knowledgeable and capable of meeting store goals. Attend training meetings or training conference calls as directed by Area or District Manager. Prepare a daily weekly monthly sales plan to meet and exceed store and individual sales goals. Strong time management skills through successfully completing all requirements of a Store Manager including but not limited to proper store staff scheduling completing proper paperwork within timeframes given completing scheduled inventories properly etc. Inspects premises of assigned store to ensure adequate security exists physical facilities comply with safety ordinances and the store is neat and clean by consistently using the Store Operating Routine (SOR) sheet. Opens and closes store according to company policy and guidelines including but not limited to running reports and completing deposits. Display leadership and professionalism at all times through using creative ways to motivate sales staff to meet and exceed store company sales objectives. Coordinate sales and promotional activities of staff increasing sales and profitability of the store. Ensure proper levels of inventory maintained at all times takes inventory of stock requisitions merchandise from warehouse count and true up the store inventory on a weekly basis per operating procedures. Displays merchandise the store based on approved planogram with current promotional materials and products in accordance with company guidelines. Have a strong working knowledge and enforcement of company policies and procedures and direct compliance of associates through strong knowledge of company intranet that provides the most updated materials. Effectively and properly diffuse customer escalations promptly and with the utmost professionalism. Utilize labor management tools including effective scheduling (ensuring proper coverage of the store to cover absences lunch breaks training of associates etc) to maximize productivity and profitability. Effectively Recruit through local community recruiting efforts and make hiring recommendations to AM DM. Hold employees accountable for meeting minimum expectations regarding attendance production product knowledge etc. Consult with AM DM and Human Resources regarding personnel issues. Demonstrate ability to successfully implement Business to Business (B2B) sales for self subordinates store effectively. Ability to provide adequate development of Bench Strength to meet company s internal focus on internal development. Other duties and responsibilities as deemed appropriate by immediate supervisor. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and or ability required. Education Experience High School Diploma or GED with one or more years management experience in a retail environment or equivalent combination of education and experience. Language Ability Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write and review routine contracts and correspondence.Ability to speak professionally and effectively with customers and associates. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written or verbal form. Ability to deal with customer complaints. Follow instructions read and interpret documents for operating training and disseminating to other associates. Hours of Work and Supervision This position is based on a schedule set by the Area District Manager working 40 to 45 hours per week with rotating Sunday through Saturday days and hours. A minimum of two evenings per week and 3 Saturday shifts per month are a minimum requirement of this position. 40 of the 45 hours are to be scheduled during your store business hours. Compensation & Benefits This is a salaried base position with manager commission plan.. Eligible employees may participate in medical dental long-term disability and life insurance programs which may be created modified or eliminated for this position from time to time. RequirementsEach opportunity is a building block for your success because you will gain skills and knowledge that will prepare you for your future. This is truly a position where you can determine your successes. United Cellular is an Affirmative Action and Equal Opportunity Employer M F D V. All candidates will have background screening drug screening and must pass through our E-Verify process. Without prior agreement with Managment or Military obligations employees have to be available to work a retail schedule that includes evenings weekends and holidays. Each opportunity is a building block for your success because you will gain skills and knowledge that will prepare you for your future. This is truly a position where you can determine your successes. United Cellular is an Affirmative Action and Equal Opportunity Employer M F D V. All candidates will have background screening drug screening and must pass through our E-Verify process. Without prior agreement with Managment or Military obligations employees have to be available to work a retail schedule that includes evenings weekends and holidays.We Look Forward to Adding YOU to our TEAM United Cellular Inc. Sprint Preferred Retailer