Xerox Commercial Solutions Xerox Services is currently hiring Customer Care Technical Support Representatives WHEN May-August 2015 TIME 9am-4pm WHERE 801 Royal Parkway Ste. 200 Nashville TN 37214 WHO Come in to meet with a Xerox Recruiter today BRING WITH YOU Copy of your resume 2 forms of identification (this is required in order to accept offer of employment) 11.00 hour w possibility to earn RBC Xerox is looking for candidates who are problem-solvers and amazing with customers Do you have the ability to figure out how technology works and can you multitask across systems and applications Do you have a passion to analyze and resolve a variety of technical issues are you interested in supporting the world s largest manufacturer of smart phones tablet MP3 players and other devices If you said yes and want to be the friendly voice to our customers this is the job for you We will rely on you to listen to our customers and remind them that behind our great products are amazing people Job Summary As a Tier 1 Tech support advisor you will be supporting our customers as a first point of contact and will be providing solutions to their technical issues. We will rely on you to actively listen to our customers and use your technical experience passion and creativity to meet their needs. In this role you will not only be there to help customers with their technical issues but also provide them with incredible customer service. You will need to have the ability ensure call resolution in a timely manner have excellent verbal and written communication skills maintain the highest standards of quality guarantee customer satisfaction on every call provide product solutions and other duties as assigned. Job Specifics Technical aptitude and enjoy troubleshooting technology Minimum 6 months experience interacting with customers in some capacity (via phone chat in person etc.) Discipline to follow a set schedule Flexibility to work between the hours of 7 00 a.m. and 11 00 p.m. CST including weekends holidays and have the ability to flex up or down based on business needs Ability to attend approximately five to six weeks of required training in a schedule that may include nights or weekends Ability to manage multiple applications at one time Understand the concepts of navigation search engines downloading music and other web based applications Successful completion of initial training
Category: Employment & Jobs
There are a lot of advertisers on Advertigo. We cannot check them one by one.
You work hard for your money and you want a company you can rely on when you are buying or selling things. That’s why we want to help you protect yourself from fraud. In this section, you’ll find informative tips and other useful material to stay informed and help reduce your chances of falling victim to scammers.
Please understand that Advertigo.net is a free service to help buyers and sellers (and etc.) find one another. Advertigo.net is not involved in any transactions and can not police the actions of our many users.
