CSP Customer Service Professionals

We have Customer Service Rep Positions Openings Today Join Us Like Us Share See You There on our Business Facebook Page Apply Today s www.facebook.com dvsworkfromhome We are Hiring Remote Customer Service Professionals to take Inbound Customer Service and Sales Calls.Work Experience Some Call Center experience is helpful but not requiredSome Customer Service experience is helpfulMust be able to pass a Background CheckMust be 18 Years or olderInbound Call Center Job Description - Answer incoming calls from customers to take orders answer inquiries and questions handle complaints troubleshoot problems and provide information.Main Job Tasks and Responsibilities - answer calls and respond to emails - handle customer inquiries both telephonically and by email - research required information using available resources - manage and resolve customer complaints- provide customers with product and service information- enter new customer information into system- update existing customer information- process orders forms and applications- identify and escalate priority issues- route calls to appropriate resource- follow up with customer calls where necessary document all call information according to standard operating procedures (when necessary)Education and Experience - high school diploma or equivalent preferred but not required- proficient in relevant computer applications- required language proficiency- knowledge of customer service principles and practices- some experience in a call center or customer service environment is helpful- good data entry and typing skills Key - Competencies - verbal and written communication skills - listening skills - problem analysis and problem solving- able to work without supervision- able to work a minimum of 15 hours per week (some weekend hours may be required) Must be able to maintain good Commitment Adherence (attendance) above 90%- customer service orientation- organizational skills- attention to detail- judgment- adaptability- stress tolerance- resilienceJob Type Contract This is a Work From Home Opportunity. You can begin with no fees. In fact you can get started in the great majority of them with just your laptop a good internet connection and your own set of skills and ambition. Apply Today s dearaesvirtualsolutions.com We are seeking a Work from Home - Customer Service to join our team This is NOT a sales job. We provide customer support for a variety of national companies. Vacation Resevations Timeshares Techincal Support School and Office Supplies Provide Servies for Auction Car Rental (Some Sales) and many more.You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and servicesQualifications Positive and professional demeanor Excellent written and verbal communication skills Able to pass required Background check Some opportunities require drug screen Must have computer and cable internet (no DSL Satellite Mobile) Must have a landline or phone via cable internet (no VoIP or mobile)Full training is provided- A min. of 15 hours week is required for most clients. Benefits Work from home Set your own hours Be your own boss Save on commute time cost

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