Tax Preparer

At Jackson Hewitt we are working hard for the hardest working Americans and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun fast-paced culture of a startup with the scale and reputation of one of the nation s largest retailers (over 6 000 locations). Jackson Hewitt is seeking a seasonal Tax Preparer to perform a variety of activities related to income tax preparation sales and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive highly confidential nature and regularly deals with diverse matters which require a working knowledge of the business. Responsibilities Conducts a thorough in-person interview with potential clients using the company s propriety tax software application. Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions actions on the customer. Presents the Company s value proposition to clients concerning various company products and services and uses prescribed selling techniques. Completes all related tax forms in accordance with policies and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Consults tax law reference materials to determine procedures for preparation of atypical returns. Answers questions and provide future tax planning to clients. Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. Researches tax related questions and issues and responds to clients appropriately and within a timely manner. Resolves client complaints or refers situations to supervisor (as appropriate) for resolution Audits all tax return forms for accuracy and completeness (i.e. client signatures). Checks the hold drawer daily and contacts clients for additional information as necessary to insure accurate completion of tax returns. Monitors on-site client volume and advises supervisor when additional tax preparers are required. Participates in call campaigns and other marketing activities. Other job duties as assigned. Requirements High School Degree or equivalent related business experience.Course of study in tax preparation and or accounting preferred. Previous experience in tax preparation and filing a plus. Good communication interpersonal and customer services skills. Basic knowledge of computer functions required. Must be able to obtain certification by the state with a PTIN (Preparer Tax Identification Number). Top candidates for this position will have retail experience providing exceptional customer service and performing multiple tasks in a fast paced environment

Share:

Important!

There are a lot of advertisers on Advertigo. We cannot check them one by one.

You work hard for your money and you want a company you can rely on when you are buying or selling things. That’s why we want to help you protect yourself from fraud. In this section, you’ll find informative tips and other useful material to stay informed and help reduce your chances of falling victim to scammers.

Please understand that Advertigo.net is a free service to help buyers and sellers (and etc.) find one another. Advertigo.net is not involved in any transactions and can not police the actions of our many users.