WHERE TO APPLY All applicants must submit a completed State of Florida Employment Application to the People First Service Center online at s peoplefirst.myflorida.com logon.htm. IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT 1-877-562-7287 FOR ASSISTANCE. THE DEADLINE TO APPLY IS OCTOBER 8 2015 This position is located in the GTA Chicago Service Center Field Operations Audit. Selection Criteria Applicant must have a high school diploma or its equivalent experience or knowledge of Microsoft Word and Excel experience answering a telephone system in an office environment. Responses to qualifying questions should be verifiable by skills and or experience stated on the employment application. Annual Salary 23 722.56 Monthly Salary 1 976.88 If you have any questions regarding this advertisement please contact Gwyn Landry at 708-449-8282 CRIMINAL BACKGROUND CHECKS All Revenue positions are designated as sensitive or special trust. If we select you for this position you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and or Federal Bureau of Investigation for a criminal background check. These checks will reveal arrests or charges regardless of the disposition or outcome. DESCRIPTION This is work providing high-level administrative support by conducting research preparing reports handling information requests assisting with program management assisting constituents and performing administrative and clerical functions such as preparing correspondence receiving visitors arranging conference calls and scheduling meetings. Incumbents may also train and supervise lower-level clerical staff. Some positions in this occupation may be responsible for coordinating work and supervising employees. POSITION DESCRIPTION The incumbent in this position is expected to Follow the Department of Revenue Standards of Conduct model ethical behavior and demonstrate the Department s mission vision and values in all activities. Provide excellent customer service maintain a professional demeanor and strive for continual improvement at all times. Comply with ethics-related policies and procedures. Show concern for others through demonstrated action. Contribute to a working environment based upon Department of Revenue values that is free of harassment or intimidation and that is conducive to a pleasant and productive atmosphere. This position provides clerical assistance and support to the Service Center Manger in daily operation of the Service Center. Performs duties requiring knowledge and understanding of the Department of Revenue s programs and procedures. Must have the ability to compile and prepare reports based on information provided by supervisor. This person will have knowledge of personal computers and have the ability to input information make revisions and produce final products within established time frames. With the use of the computer prepares types and distributes office correspondence. The person in this position must have good computer skills good communication skills and good clerical skills. The person in this position must have the ability to initiate compile and prepare reports for use by administrators and managers. Must also have the ability to handle multiple support and customer service tasks answering routing telephone calls opening sorting distributing mail. Independently performs daily office procedures. Process personnel files and maintains a complete and updated set of personnel rules and regulations. Assists in hiring procedures including coordination of skills test interviews hiring packages and associated correspondence. Prepares monthly and quarterly reports and all other reports required by the Service Center Manager such as mentoring report and any other weekly monthly or quarterly reports required. Inputs information in the ACM System such as address changes power of attorney etc. Additionally prints audit file labels and creates audit files. Prepares transmittal information prior to sending files to Tallahassee. Acts as the Service Center liaison for the service center employees with People First and DOR Human Resources. This position also acts as the Leave and Attendance contact for any matter relating to leave and attendance such as LWOP sick leave pool or hardship leave. Processes requisitions and transactions in the My Florida Market Place purchasing system and works closely with the Regional Office and the Process Office on purchasing matters. Prepares and maintains records of all Purchase Requisitions and supply orders. Assists management with the assembly of documentary materials for presentation at meetings. Participates in special projects and or quality initiatives as required by the service Center Manager. Establishes and maintains an effective working relationship with Service Center employees Department employees and outside contacts. Performs other duties as may be assigned by the Service Center Manager.
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