Sale Support Specialist

Sale Support Specialist

Sale Support Specialist Applique Technologies International LLC - Tinton Falls NJ At Applique Technologies we strive to bring unique and innovative pothole repair solutions. We are a true manufacturer and the company behind the revolutionary PotholePatrol brand of Heat Activated Asphalt Patch (HAAP). This patent pending material as well as our line of spot heating equipment is designed engineered and manufactured in the U.S. This puts us in the unique position of having a complete and complimentary offering consisting of both a consumable repair material and application equipment providing for a recurring revenue stream for our partners. Seeking a Full Time Sales Support Specialist to join our Sales Team. Prospective candidate must have excellent verbal and writing skills. Some experience working with federal government markets preferred. Great benefits and salary compensation package Job Type Full-time seeking candidates local to Monmouth County NJ Clerical You will provide administrative and clerical support to a team of sales representatives as well as sales managers Duties include preparing of marketing materials and written communication organizing sales data and records Lead Generation Sales Support Specialist will be in charge of following up with leads confirming sales appointments and finding leads through phone contact with potential customers. In addition you may be asked to schedule group events and trade shows. You will also serve as a gatekeeper. As a gatekeeper you are the first point of contact for customers and lead to help direct leads and customers to their assigned sales representative. Customer Service Customer service is a core function of a Sales Support Specialist job. You must interact with customers answer their questions or find appropriate answers. In order to do so you will need to consult with the dealer channel manager or a sales representative. One of your roles is to make in-house customers feel welcome by playing the role of greeter and receptionist. You will also attend trade shows and sales events where you will be in charge of greeting customers scheduling sales appointments and answering questions. Service Recovery You will help in resolving potential service mishaps customer complaints or issues. Following a sales presentation or product demonstrations your role is to make contact with the customer to address any concerns and get feedback. Part of the follow-up process involves sending out additional information that clarifies the product. Required Experience Sales support preferably in the government sector Knowledge of web-based CRM systems Willingness to take action while working independently and as a team member