Job Title Bilingual (Italian English) Help Desk Engineer 1 CSS Corp a global technology solutions corporation is currently seeking experienced Bilingual Italian English Help Desk Engineer positions to support our shared services team in our Draper Utah delivery center. Schedule Monday - Friday 1 00 AM to 10 00 AM (Saturday & Sunday OFF) Job Description Perform general Tier 1 & Tier 2 Help Desk duties Maintain and monitor trouble tickets Triage trouble tickets as necessary according. Requirements Fluent in Italian must be able to Speak Read and Write. 6 months of experience as a Help Desk Tech or equivalent Understanding of computer hardware software Familiarity with Exchange Administration tools Active Directory Administration Understanding of Operating Systems Mac OS Windows 7 8.1 10 Microsoft Office Suite 10 11 13 (Mac & PC) Basic understanding of TCP IP and networking technologies Familiarity of both Linux Unix a plus (including command-line code experience) Compensation 14.00 - 16.00 hour DOE Medical Dental Vision 2 Weeks of PTO per year 9 Paid Holidays 401K Continued education opportunities
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