Customer Service Manager

Assist in the development and execution of process and volume management strategies that assure the Bank is providing high level Customer Service. Oversees project activities and compiles comprehensive progress reports. Lead the execution of successfully meeting all strategic goals. Develops staffing recommendations for Senior Management in accordance with organizational personnel needs. Direct Supervisors in coordination of workflow and productivity assuring all Department goals are achieved. Assist in the development and manage the budgeted expenses for all back office processes. Oversee outsource vendors assuming full functional performance responsibility. Execute departmental proposals and projects. Develop solutions to problems in a courteous and...read moreApply NowCompany

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