The Cloud Systems Support Specialist is responsible for resolving system related issues in both Cloud and self-hosted Viewpoint environments. This role serves as a lead liaison between Viewpoint our Cloud partner and our customer. Essential Duties & Responsibilities 1.Provide telephone and Internet support to customers who have questions or issues related to system configuration setup product functionality (attachments scanning printing exporting.) related to Viewpoint Cloud administration and services. 2.Foster manage and lead the support relationship with our Cloud partner. 3.Act as intra-departmental escalation point for technical issues related to supporting our Cloud customers. 4.Enhance all Support Team members ability to support...read moreApply NowCompany
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