Key Accounts Coordinator/Customer Service

Summary Provide high quality service to customers by partnering. Coordinate production activity and shipments with Customers. Manage open orders work with Sales and other departments. Essential Functions Responsibilities (Included but not limited to) Review purchase orders and create sales orders. Monitor open order status contacting customers and sales reps on delays. Communicate with Production on scheduling. Coordinate and expedite orders as necessary. Communicate with QC for testing activity. Maintain customer files. Process RMAs and credits. Field customer issues and coordinate resolution. Work with other departments on projects. Provide order status reports to customers as needed. Backup other departmental staff as...read moreApply NowCompany

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