Parts Coordinator Call Center

PARTS COORDINATOR CALL CENTER Summary Provide support to consumers sales personnel and technicians in coordinating sales orders for parts and consumables. Essential Functions Answer a middle to high volume of inbound phone calls (60 -70 per day) from consumers sales personnel and technicians Identify parts needed by on the descriptions given by a caller Complete payment for non-warranty orders Provide tracking information for completed orders Develop and maintain the highest level of customer satisfaction and customer relations Check part availability and pricing upon request Help technicians and Service Manager by gathering information they require to perform their duties Research and...read moreApply NowCompany

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