Switchboard Operator (Full Time) - Halifax Marriott Harbourfront

Switchboard Operator (Full Time) - Halifax Marriott Harbourfront

Here s To Your Journey with Marriott Hotels Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels Marriott International s flagship brand with more than 500 global locations is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels you will help keep this promise by delivering premium choices sophisticated style and well-crafted details. With your skills and imagination together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .The Halifax Marriott Harbourfront Hotel located at 1919 Upper Water St Halifax NS B3J3J5 is currently hiring a Switchboard Operator (Full Time). Switchboard Operator (Full Time) Responsibilities include Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls screening calls and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g. voicemail mail faxes) received for them and send to room if required. Answer record and process all guest calls requests questions or concerns. Receive record and relay messages accurately completely and legibly. Log all guest requests or issues into computer contact appropriate individual or department (e.g. Bellperson Housekeeping) and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features property amenities and local areas of interest. Assist guests with accessing the internet. Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 19099587 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you v_AddL v_LocMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. Notification to Applicants Halifax Marriott Harbourfront Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call 905-366-5227 or email CanadaApplicationAccommodation(at)marriott.co m and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.