< a href s jobs.marriott.com marriott jobs 20002369 %3Flang en-us target _blank > < img src sirrat.com ps marriott marriott.png > < a> < br> < b> Here s To Your Journey < b> with < b> The Ritz-Carlton< b> < br> < br> At more than 80 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. As the premier worldwide provider of luxury experiences we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. < br> < br> < b> The Ritz-Carlton Amelia Island < b> located at < b> 4750 Amelia Island Pkwy Amelia Island Florida 32034< b> is currently hiring a < b> Assistant Manager Club Lounge < b> < br> Responsibilities include Supports the supervision of the day-to-day operation of the club lounge. Strives to continually improve hospitality and employee engagement. Documents and works to resolve any guest concerns or club lounge incidents. Answers guest questions and directs guests within the club lounge. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience High school diploma or GED 2 years experience in the guest services front desk housekeeping or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge Verifies that all company standards are being maintained in each area of the club lounge. Supports the supervision of the day-to-day operation of the club lounge. Supports all areas of club lounge operations. Orders necessary supplies and verifies workers have supplies equipment tools and uniforms necessary to do their jobs. Maintains working condition of club lounge equipment. Understands night audit procedures and being able to comprehend and utilize reports as necessary. Understands and complies with loss prevention policies and procedures. Provides a safe working environment in compliance with OSHA MSDS. Coordinates with Food and Beverage to support lounge operations. Complies with all corporate accounting procedures.Supporting the Management and Development of Club Lounge Team Extends professionalism and courtesy to Club Lounge Team at all times. Stays readily available approachable for all employees Leads by example demonstrating self-confidence energy and enthusiasm. Assists in employee scheduling against guest and hours occupied room goals. Solicits feedback for continuous improvement. Managing the Guest Experience Extends professionalism and courtesy to guests at all times. Provides excellent customer service by being readily available approachable for all guests. Motivates and encourages staff to solve guest and employee related concerns Strives to continually improve guest and employee engagement. Answers guest questions and directs guests within the club lounge. Assists coordinates customer group requests. Takes proactive approaches when dealing with guest concerns. Assists Club Lounge Team in understanding guests ever-changing needs and expectations and how to exceed them.Conducting Human Resource Activities Assists in training staff and monitors adherence to all relevant policies and procedures. Monitors daily shift operations and supports compliance with all policies standards and procedures. Assists in providing relevant training to employees < br> < br> To apply now go to < a s jobs.marriott.com marriott jobs 20002369 %3Flang en-us rel nofollow > < b> s jobs.marriott.com marriott jobs 20002369 %3Flang en-us< b> < a> < br> < br> < br> Additional Location - Jacksonville Florida Fernandina Beach Florida Kingsland Georgia < br> Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit < b> < a href www.marriott.com careers rel nofollow > www.marriott.com careers< a> < b> to learn more about our workplace culture and career opportunities.< br> < br> Chat engage and follow us on social media.< br> < b> < a href s www.facebook.com marriottjobsandcareers rel nofollow > Facebook< a> < b> < br> < b> < a href www.twitter.com marriottcareers rel nofollow > Twitter< a> < b> < br> < b> < a href www.linkedin.com company marriott-international rel nofollow > LinkedIn< a> < b> < br> < b> < a href www.instagram.com marriottcareers rel nofollow > Instagram< a> < b> < br> < b> < font color darkblue> (at)lifeatmarriott on Snapchat< font> < b> < br> < br> So we ask where will your journey take you < br> < br> < font size 2> The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. < font>
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