Guest Services Greeter - Gaylord Opryland Resort and Convention

Guest Services Greeter - Gaylord Opryland Resort and Convention

Here s To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus extraordinary meetings and conventions. From guest rooms and meeting space to entertainment and dining all in a self-contained environment Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR you ll bring your warm smile genuine excitement and a consider it done spirit to work. In return you ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change Take the initiative. Enjoy the Rewards.The Gaylord Opryland Resort & Convention Center located at 2800 Opryland Drive Nashville TN 37214 is currently hiring a Guest Services Greeter. Guest Services Greeter Responsibilities include Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Tag store and retrieve luggage from luggage storage providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Arrange transportation for guests visitors. Respond to all guest needs requests. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Stand sit or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g. small print). Visually inspect tools equipment or machines (e. g. to identify defects). Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees including bending twisting pulling and stooping. Move up and down a ladder. Move up and down stairs and or service ramps. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 20028759 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Additional Locations Brentwood Tennessee Goodlettsville Tennessee Hendersonville Tennessee Murfreesboro Tennessee Smyrna Tennessee Franklin Tennessee Columbia TennesseeMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.