Front Desk Supervisor Overnight (500 Hiring Bonus) - W Aspen - W

Front Desk Supervisor Overnight (500 Hiring Bonus) - W Aspen - W

Here s To Your Journey with W Hotels Boldly coloring outside the lines of luxury W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more experience it all and hit repeat. We share our guests passions providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more not less. W guests soak it in and live each day with a mantra Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world then we invite you to explore a career with W Hotels.The W Aspen located at 550 South Spring St Aspen CO 81611 is currently hiring a Front Desk Supervisor Overnight ( 500 Hiring Bonus) - W Aspen. Front Desk Supervisor Overnight ( 500 Hiring Bonus) - W Aspen Responsibilities include Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Set up accurate accounts for each guest upon check-in (i.e. sharewiths separate room tax incidentals comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g. Bellperson Housekeeping) as necessary to resolve guest call request or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Report accidents injuries and unsafe work conditions to manager complete safety training and certifications. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 20041875 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.