How Unified-Communications-as-a-Service (UCaaS) Can Transform Your Business. The Value of UC as-a-Service Scalable User ModelIn an as-asservice model it s easy to scale the number of users as a business expands. Unlike premises-based communications systems where additions or changes were often laborious UCaaS uses a multi-tenant model which can easily add more users to existing software in a matter of moments.Cost EffectiveUnlike premises-based solutions UCaaS does not require an upfront capital investment (or CAPEX). UCaaS is an operating expense (OPEX) that can ultimately reduce other inefficient operational expenditures. Per-user and per-device carrier models are usually more cost-effective and allow billing to be streamlined across all locations globally. This reduces dependency on admin staff to sort out billing complexitiesMaximum SecurityCloud-based technology is located offsite in secure facilities which minimizes risk to the business itself. Even if the company s local system is compromised cloud-based data will be protected assuring business continuityScalable Service ModelIt s also easy to scale available services. To add or remove service components in a premises-based UC system it can require specialized hardware and hours of complicated reconfiguration. With UCaaS the software package is a collection of applications that work in tandem scaling this can be as simple as checking a box. This functionality also allows you to stay on the cutting edge of new technology and up to date with existing applications.Dedicated SupportBecause UCaaS is hosted in the cloud that also means it comes with an independent support staff to help solve any IT issue. For a global business this can be an immense support for employees in opposite time zones. This also frees up on-site IT staff to support other critical and strategic business needs.Disaster RecoveryWith UCaaS you aren t in danger of losing mission-critical data in the event your building is affected by a disaster or outage. With built-in redundancies and remote accessibility UCaaS assures that a business will experience less downtime. DRaaS or Disaster-Recovery-as-a-Service can be a perfect complement to a UCaaS solution. It ensures that the process of restoring data goes as smoothly as the process of backing it up.
Category: Office Services
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