Residences Concierge Loss Prevention (RCDCR)At more than 80 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. As the premier worldwide provider of luxury experiences we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.RC Residences Sunny Isles located at 15795 Collins Avenue Sunny Isles Beach FL 33160 currently has the following opportunity Residences Concierge Loss Prevention (RCDCR) (20069362) Respond to Residence owners and their guests requests for visitor information special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system. Lock property entrances when required. Serve as overnight Residences Concierge and Loss Prevention representative as needed. Maintain coverage of Concierge area by assisting with the breaks of the Concierge team. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Answer record and process all calls messages requests questions or concerns. Contact appropriate individual or department (e.g. Engineer Bellperson Housekeeping) as necessary to resolve call request or problem. Review and document all incidents in the logbooks and report to the next shift. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents thefts. Call for assistance using proper code responses. Perform Lobby Ambassador tasks. Report any incidents accidents injuries and unsafe work conditions to Residences Manager and or Director of Residences and complete safety training and certifications. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving lifting carrying and placing of objects weighing in excess of 75 pounds. Stand sit or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g. run walk jog). Read and visually verify information in a variety of formats (e. g. small print). Visually inspect tools equipment or machines (e. g. to identify defects). Enter and locate work-related information using computers and or point of sale systems. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees including bending twisting pulling and stooping. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces and steps. Move up and down stairs and or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors. We invite you to learn more about this position and apply at s jobs.marriott.com marriott jobs 20069362 %3Flang en-us Connect with us on social media to keep up to date on The Ritz-Carlton news learn more about our culture and engage with the Careers team on Facebook.Marriott Careers on FacebookThe Ritz Carlton on LinkedInJoin The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
Category: Escort services (18+)
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