Front Desk Clerk - Renaissance Hotels (21056550)

Front Desk Clerk - Renaissance Hotels (21056550)

Live Fully at Marriott International 1 Leader in Hospitality At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place. Renaissance Chicago Downtown Hotel located at 1 West Wacker Drive Chicago IL 60601 is hiring a Front Desk Clerk. Responsibilities include As a Renaissance Front Desk Ambassador you are one of the first ambassadors that a guest comes into contact with and your friendly authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator explorer and relationship builder someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The Front Desk Ambassador will use their expertise as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond) to anticipate and deliver on our guests needs. He or she should be passionate not only about the locale and local offerings but also have an eye for detail from the information they provide to guests to the accuracy of their reports to the transactions they process and secure. No matter what position you are in there are a few things that are critical to success making sure you have a safe work environment following company policies and procedures ensuring your uniform and personal appearance are clean and professional maintaining confidentiality complying with quality assurance standards and protecting company assets. The front desk ambassador role will be on your feet and moving around (stand sit or walk for an extended period of time) and taking a hands-on approach to your work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience inspiring guests and ambassadors alike to live life to discover. Apply now at s jobs.marriott.com marriott jobs 21056550 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc. and Great Places to Work Institute among others. Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramVisit marriott.com careers to learn more about our workplace culture and career opportunities. . Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.