Equal Opportunity Employer Minority Female Disability Veteran Waste Management (WM) a Fortune 250 company is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence professionalism and financial strength. WM serves nearly 25 million customers in residential commercial industrial and municipal markets throughout North America through a network of collection operations transfer stations landfills recycling facilities and waste-based energy production projects.I. Job Summary Provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations including recording and reporting data. This senior level specialist is more experienced in an administrative operational support role and may be expected to perform at a higher level of responsibility and with minimal supervision in comparison to the entry-level specialist position. Duties and tasks are varied and may be somewhat complex. Resolves most questions and problems and refers only the most complex issues to higher levels.II. Essential Duties and Responsibilities To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Assists in troubleshooting and resolving safety service and operational issues. Creates distributes and closes-out customer tickets on a daily basis. Maintains and distributes department related information on a daily basis. Communicates with other supervisors and managers about operations and or dispatch issues. Completes and maintains a variety of reports as directed by the department manager. Uses software tools to manage a variety of tasks such as procurement time and attendance safety incidents and contract labor. Assists with data collection and reporting required for incentive pay programs. Assists with the processing of payments and other financial tasks as necessary. Assists in the implementation of operational projects as needed. Communicates with customers about service issues as needed. Communicates with employees about scheduling and work assignments as needed. May enter and maintain Service Machine SMART data on a daily basis. Performs other duties as assigned.III. Supervisory Responsibilities No supervisory responsibilities required. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.A. Education and Experience Education High school diploma or G.E.D. (accredited) Experience Three (3) years or more previous relevant work experience in comparable role.B. Certificates Licenses Registrations or Other Requirements None required.C. Other Knowledge Skills or Abilities Required Knowledge and practical ability to use a computer and Microsoft Office software.V. Work Environment Listed below are key points regarding the physical requirements and work environment of the job. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is office setting and or landfill outdoor.Benefits At Waste Management each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site. Please apply now on the site below or call 877.220.5627 to speak with a Waste Management recruiter today s wmtalent.taleo.net careersection ex jobdetail.ftl job 21009673 Equal Opportunity Employer Minority Female Disability Veteran
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