The food and beverage industry accounts for 3% of India?s GDP. It is the single largest employer in the country, with more than 7.3 million workforces. The nationwide lockdown set this industry on a downward spiral with some predictions suggesting that nearly a quarter of all restaurants may shut down by the end of 2020. India?s US$50 billion restaurant industry is in a crisis to lose US$9 billion in 2020. This resulted in a forecast of the National Restaurant Association of India (NRAI). The Indian food retail market is to reach Rs 61 lakh crore (US$ 894.98 billion) by 2020. The Indian food processing industry accounts for 32 percent of the country?s total food market. It is one of the largest industries in India and has a rank, fifth in terms of production, consumption, export, and also in expected growth. To offset these challenges and regain profitability, the industry is into innovation after the lockdown. New service offerings and COVID hygiene protocols are emerging within the sector to achieve customer confidence and lift revenues Now let us look at the precautions taken by the restaurant owners after covid-19. Hygiene Standards of Food and beverage industry With restaurants slowly opening their doors for business and operating for limited hours in certain states. The question of safety with regards to ordering and dining in remains for the buyer. To beat this sentiment, all major food delivery apps have begun explicitly mentioning the hygiene standards of restaurants. Food aggregators have observed that restaurants with good hygiene ratings have fared 20% better than those without. Also, food safety and hygiene in India have seen unprecedented growth in recent times. Temperature control, frequent sanitation, use of masks, and safe packing mechanisms are the new norms. They are followed within the food and beverages industry. In addition to the current, health and safety audit agencies are increasingly being employed. With an aim to make sure standards and build customer confidence. Such audits, at present, don?t seem to be mandatory in India; however, the Food Safety and Standards Authority of India (FSSAI) has launched a 48-point checklist on hygiene ratings for restaurants to comply with; Also, plans to line stringent hygiene standards and safety auditing protocols within the future. Contactless Solution Contactless solutions are leveraged, together with self-service stations with a watch on health, safety, and security norms. a number of the trending contactless solutions are delivery robots, digital menus, and in-app ordering. The hospitality sector is employing technologies like biometric authentication and contactless biometric to enable guests to self-check-in and check-out, unlock rooms, and activate elevators through facial scans. The industry has used this downtime during the pandemic to take a position in technologies, which are customer-centric to regain business traction. The contactl
Category: Food and Beverage
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