Live fully at marriott international 1 leader in hospitality At marriott international you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place. The Provo Marriott Hotel & Conference Center located at 101 West 100 North Provo UT 84601 is currently hiring a Front Office Supervisor. Responsibilities include Process all guest check-ins verifying guest identity form of payment assigning room and activating issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify adjust billing. Compile and review daily reports logs contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types vouchers paid-outs and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention Security of any guest reports of theft. Assist management in training evaluating counseling motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Develop maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns. Follow company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge guests anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers POS systems. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Apply now at s jobs.marriott.com marriott jobs 21075868 lang en-us Marriott international is consistently recognized as an employer of choice globally by fortune magazine diversityinc. And great places to work institute among others.Chat engage and follow us on social media. facebook twitter linkedin instagramVisit marriott.com careers to learn more about our workplace culture and career opportunities. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
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