Live Fully at Marriott International 1 Leader in Hospitality At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place. The Westin Phoenix Downtown located at 333 North Central Avenue Phoenix AZ is hiring a Assistant Housekeeping Manager. Responsibilities include Entry level management position that assists in supporting the day-to-day activities in Housekeeping Recreation Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILEEducation and Experience High school diploma or GED 1 year experience in the housekeeping or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major no work experience required.CORE WORK ACTIVITIESAssisting in Managing Housekeeping Operations and Budgets Assists in all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary. Assist in supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals continuously strives to improve service performance.Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. Apply now at s jobs.marriott.com marriott jobs 21118993 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc. and Great Places to Work Institute among others. Chat engage and follow us on social media. Facebook Twitter LinkedIn Instagram Visit marriott.com careers to learn more about our workplace culture and career opportunities. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
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