Call Center Sales and Service Representative (Springfield, MO)

Call Center Sales and Service Representative

Hiring Call Center Sales and Service Representatives Note This is Not a Work From Home (WFH) position. You will be required to work at our Call Center Site located in Springfield MO. What s in it for you This position offers a 4 000 sign on bonus payable as follows 2 000 after 6 months and 2 000 after one year of service. Candidate must apply and be hired between 1 1 2022 and 12 31 2022.We offer a competitive compensation package for our Call Center Sales and Service Representatives. Compensation is a 60% 40% plan with average earnings over 75K and Top Performers over 150K (base pay plus commissions). Hourly base pay is based on your qualifications and between 10.00 to 21.99. The base pay will increase every 6 months of active service up to the top pay You ll also gain an amazing benefits package with medical dental vision coverage 401(k) plan tuition reimbursement and paid time off and paid training. But there is more rounding out these benefits and perks we also provide 50% employee discount on AT& T internet & fiber AT& T Mobile serviceYour employment with AT& T includes an outstanding training curriculum and a wide range of future career possibilities with many varied advancement opportunities.What you ll do as an AT& T Call Center Sales and Service Consultant Utilize proven sales and service techniques to build customer relationships enhance the customer s buying experience retain customers upsell and exceed customer care commitments Provide world-class service in a fast-paced exciting call center environment by delivering an effortless customer experience Interact proficiently with a variety of online systems to problem solve identify sales and retention opportunities and present an all-inclusive solution that meets the customer s needs Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environmentIn addition to STRONG communication skills our Entertainment Sales Consultants must Satisfactorily complete on-the-job and or classroom training Effectively use multiple systems to identify and communicate products that meet the customer s needs and resolve the customer s problem in a productive manner Work day evening holiday night weekend and or split shifts if required Qualify on pre-employment screening Operate a computer and have basic keyboarding skillsReady to join the team Apply now connectourcustomersQualifications - ExternalIn addition to STRONG communication skills our Call Center Sales and Service Representatives must Satisfactorily complete on-the-job and or classroom training Effectively use multiple systems to identify and communicate products that meet the customer s needs and resolve the customer s problem in a productive manner Work day evening holiday night weekend and or split shifts if requiredAT& T will consider for employment qualified applicants in a manner consistent with the requirements of federal state and local laws Qualify on pre-employment screening Operate a computer and have basic keyboarding skills