Lead Spa Concierge - The St. Regis Aspen Resort - (22182617) (Aspen, CO)

Lead Spa Concierge - The St. Regis Aspen Resort - (22182617)

Live Fully at Marriott International - 1 Leader in Hospitality At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The St. Regis Aspen Resort located at 315 E Dean St Aspen CO 81611 is currently hiring a Lead Spa Concierge. Responsibilities include Schedule services for individuals and large groups using spa salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services general property information and amenities. Update the reservations cancellations list throughout the day inform providers of last-minute changes and resolve scheduling issues as needed by working with supervisor manager. Check in guests for appointments confirm first and last name and provide general spa orientation upon arrival. Record guest preferences and needs by entering information into computer. Promote and sell spa salon services. Obtain assigned bank ensure accuracy of contracted monies and keep bank secure at all times. Process guest payments for spa salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance scan and drop receipts with Accounting. Assist management in training scheduling counseling motivating and coaching employees serve as a role model. Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. The hourly rate for this position is 25 per hour and offers health care benefits flexible spending accounts 401(k) plan earned paid time off and or sick leave life insurance disability coverage and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions. To apply now go to s jobs.marriott.com marriott jobs 22182617 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. The St. Regis brand first established luxury hospitality more than 110 years ago with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York s Fifth Avenue St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today with more than 40 of the best addresses around the world St. Regis is a place where trends are born boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.