Call Center Job Circular- Work At Office (Colleyville, TX)

Call Center Job Circular- Work At Office

USA Person Needed Only.Age Limit 18-45A Call Center handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. Their responsibility is to respond to incoming calls from the customers to take their orders answer questions and inquiries troubleshoot problems provide information and handle complaints regarding the organization s products or services. Additionally agents are responsible for making outbound calls to set appointments and gather survey data.Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms orders and applications requested by the customers. Identifying escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments inquiries complaints and actions taken. Managing administration communicating and coordinating with internal departments. Other duties as assigned.Hourly Wages 25 If you interested Urgently ApplyApply Here