Director of Hotel Technology - Sheraton - (23172229) (Toronto)

Director of Hotel Technology - Sheraton - (23172229)

At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The Sheraton Centre Toronto Hotel located at 123 Queen St W Toronto Ontario M5H 2M9 is currently hiring a Director of Hotel Technology.Responsibilities include In addition to the functions of a property systems manager the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business customer base (i.e. convention). Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems services to enhance services in a specific property. May have direct reports (property systems manager property systems technicians) or direct work of on-site shared services staff. CANDIDATE PROFILE Education and Experience BS BA or equivalent work experience. Additionally 5-7 years experience in like position. System-related professional certifications preferred. Previous management experience and demonstrated matrix management skills Experienced in network hardware desktop peripherals protocols communications operating systems and Marriott internal applications (MARSHA PMS NGS SFA etc.) CORE WORK ACTIVITIES Managing Projects and Policies Functions as on-site project manager who plans and manages both new systems and system upgrades for property site. Performs assessments of needs ensuring compliance with budget standards. Determines priorities schedules plans and necessary resources to ensure completion of property projects on schedule and according to specification. Prepares project plans and monitors on-site. Coordinates multiple-vendor projects. Verifies compliance to technology-related vendor contracts. Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP. Provides timely accurate and detailed status reports as requested. Meeting Technology Needs Evaluates and makes recommendations regarding technology asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs hardware servers etc. Foresees identifies and resolves system(s) performance problems. Certifies software applications for use at property. Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology. Verifies property s technology assets are secure and maintained in accordance with Marriott International policies and standards. Possesses advanced knowledge in the areas of data communications desktop support and servers networks. Uses knowledge to solve 2nd level support issues and train develop junior staff. Verifies availability of current documentation for cabling network systems and applications exist. Reviews networks performance and performs design re-design as needed to meet property needs. Verifies that periodic inventories of applications and hardware are conducted. Forecasting and Complying with Financial Parameters Analyzes communicates and implements property strategy to drive technology revenue and contribute to property s overall business success. Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including but not limited to telecommunications HSIA business center technologies and A V. Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support needs requirements. Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning. Reviews vendor proposals and selects appropriate vendor for technologies hardware. Building Successful Relationships Communicates IR standards and best practices. Is expected to present proposals analyses projects cost-models etc. in a well- written and or verbally articulate manner. Is viewed as a credible leader by subordinates peers and senior management. Provides exceptional customer service. Managing and Conducting Human Resource Activities May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster--based systems technicians and managers. Responsible for hiring training development compensation performance management of direct reports. Additionally provides performance feedback to Area System Manager on cluster support positions. Apply now at s jobs.marriott.com marriott jobs 23172229 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others.Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramVisit www.marriott.com careers to learn more about our workplace culture and career opportunities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. Notification to Applicants Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act 2005 the Accessibility for Manitobans Act and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call 905-366-5227 or email CanadaApplicationAccommodation(at)marriott.co m and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.