BPO voice process

Job description Job Purpose Promoting and recommending Health packages to Customers and ensuring delightful experience. Core Responsibilities Attending to customer query. Communicating with customer and recommending health packages. Package Sales. End-to-end ownership for managing leads till final billing. Capturing relevant and correct patient details in LMS. Booking appointments for patients for various locations. Eliciting customer feedback and handling customer complaints maturely. Interacting with customers on chat for any inquiry or request. Maintaining the brand standard. Giving customer a delightful overall experience. with warm regards infohrmadhu23(at)gmail.com Madhu-HR 9500574819

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