Quality control manager

Job description As a Quality Control Manager you will be responsible for monitoring evaluating and ensuring the quality and efficiency of the support ticket system in a fast-paced fintech environment. Your role will involve assessing the performance of customer support team members analyzing ticket resolution processes and identifying areas for improvement. You will work closely with the support team and management to implement strategies that enhance partner satisfaction and streamline operations. Location chennai salary 25-35k Exp 2-5 yrs with regards infohrmadhu23(at)gmail.com HR-MADHU 9500574819

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