Customer Service Representative (Jacksonville, FL)

Customer Service Representative

As a CSR you are used to interacting with people and solving problems. Your time is valuable. If it s cool with you we re going to just throw out some quick bullets on the role and our company GoLabs. Hopefully these pique your interest enough to reach out.WHO WE ARESmall tight-knit Denver based Customer Service team that is rapidly expanding and is in need of stellar CSR s to join us on our journey.We make fun electronic products that you can ride & more. It is a fast-paced agile environment and our mentality is forever startup. WHAT YOU LL BE DOING (MOST OF THE TIME)Communicating with our customers via phone chat email and social media. Answering questions regarding our products and providing our customers with a stellar service experience.EXPERIENCEZenDesk experience with chat and voice Exceptional customer service and interpersonal phone etiquette skills Strong computer application skills Minimum 1-year inbound customer service experience Strong oral written communication skills Type at least 55 words per minute Bonus if you (have) --On-line sales experience Second Language (Mandarin especially) Looking for someone who can jump right in learn our system and keep pace within a fast moving customer service department.General things we personally like --Personal responsibility Always Learning Hustle This is in-house Denver MetroPACKAGE DETAILS (The important stuff)Competitive wage based on experience Health dental and vision insurance (restrictions apply) If this sounds like you hit us up.Job Type Full-timeRequired experience Zendesk 1 year Please send resume (in word ) and job title that you are applying for to john.simien(at)outlook.comThanks